Rated #1 on our website-Best Performance, design and bang for buck compared to any other chair in this price range.

 With the Mach IX, Brookstone combines technology with superior dynamic control to give users the ultimate in therapeutic comfort. It's the ideal massage chair for those who like all the bells and whistles. In this Brookstone Mach IX review, we'll discuss the chair's many features and who will get the most use out of them.

Brookstone Mach 9 4D Technology

• Power Display
• Easy Adjustments
• Dynamic Control
• Customizing Your Massage
• Wireless Charging Pad
• LED Chromotherapy Lighting
• Brookstone Mach IX Specifications
• Brookstone Mach 9 Pros and Cons
• Conclusion

The Brookstone Mach IX comes equipped with a 4-D L Track Microchipped Robotic VarioMotion that is preprogrammed to give full-body massages. There are 12 automatic programs featuring six relaxing massage techniques, which is what you would expect from one of the best massage chairs on the market.

Users can lie comfortably in one of two zero-gravity positions, which are ideal for relieving joint pain.

When it comes to air compression and heat therapy, the Mach IX really shines. It employs 44 air compression chambers that can be independently adjusted with three levels of intensity.

You can program the heat to target the lower lumbar region of the spine as well as the knees and calves for therapeutic pain relief.

The therapeutic selections include full-body, leg and calves, and partial-body massages. Your feet will not lack complete care, either, as this chair boasts sole rollers with toe and foot compression to relieve tension and leg cramps. When you need to stop and leave your chair to pick up a newspaper or answer the door, simply pause your massage session. Afterward, press play to continue.

If you like to listen to music or other audio while relieving body tension, the Brookstone Mach 9 makes it easy.

You can pair any Bluetooth-enabled devices with the chair. Since it's also Alexa-compatible, just use voice commands to get a 4-D massage started.

Power Display

While the Brookstone Mach IX boasts the latest in technology, its display screen does a great job of presenting all your options. Just press the power button on the armrest and turn on the on-screen display. Increase or decrease the depth with the power button by either turning it to the left or the right. Use the finger roller to quickly start a new program.

Your 12 therapeutic options include: 

• Vigorous
• Relax
• Stretch
• Gentle
• Chinese
• Japanese
• Balinese
• Demo mode
• Swedish
• Thai
• Spine care
• Joint care

Easy Adjustments

On the remote screen, you will have options to change settings, just like on your TV. Select timer, brightness, and languages like English, Spanish, or French.

You can adjust turn on/off the touch sound of your Brookstone Mach IX massage chair and adjust the brightness for easy visibility in daytime and late-night use. On the screen, you can change your massage session from stretch to knead.

Dynamic Control

Use the dynamic control dial to choose your chair position.

The dynamic control dial has several options you can choose from:

• Home
• TV
• ZGR1
• ZGR2

Adjust your massage chair to make the seat sit upright as you take care of your legs and calves or lay outright for kneading pressure.

Customizing Your Massage

Brookstone designed the Mach IX to offer customized massages for your body type. This is done via the back-scanning sensor, which automatically detects body size, shape, and curves. Once you select your preferred massage therapy for the day, the sensor will scan your full body for treatment. 

You can gently increase or decrease the intensity during a therapy session. Within the stretch option, the on-screen guide displays options for leg or foot massage treatments. While all these controls may seem daunting at first, they are ideal for users who have specific massage preferences.

Wireless Charging Pad

The Mach IX has plenty of convenient gadgets like the wireless charging pad, which is located on the chair arm. While releasing the tension from your muscles, you can charge your mobile phone so it’s ready at a moment’s notice.

It is this attention to detail that makes the chair special beyond just providing massages.

LED Chromotherapy Lighting

For many people, lighting plays a crucial role in enhancing the mood during a massage. The Mach IX's LED chromotherapy features embrace this idea. You will find lighting on the Bluetooth speakers. You can choose blue lighting for 12 minutes during a nighttime treatment.

The light flashes at mini-second intervals for ease and comfort on the eyes.

Color selections include:

• Blue
• White
• Red
• Green
• Cyan
• Yellow
• Purple
• Polychrome 

Brookstone Mach IX Specifications

Even with all these features, this chair only needs 1 inch of space behind the backrest at any position. The full product dimensions are 62.6 x 31.9 x 46.2 inches. It weighs 253 pounds and has a maximum weight capacity of up to 320 pounds.

As for its look, the Mach IX has a space-age appearance. It conforms to body positions while the trims give off a shiny and superior finish with a gunmetal look. The polyurethane material is soft and plush, making it very pleasant to touch. This chair is available in blue/black, brown/espresso, and silver/gray.

Features:
-Bluetooth speakers with multi-color chromotherapy lighting
-Alexa home voice control compatibility
-Wireless charging for mobile phones
-USB Port
-2 Zero gravity positions
-Wall saver design needing only 5 inches away from wall
-Metallic coating on housing for superior look and finish
-Electroplated Trims for Gunmetal look
-5 custom Massage programs of your choice
-Multi language Interface
-Self-diagnostic software
-Accupressure air massage in the feet, calves/knees, arms, hips, lower back and shoulders
Product dimensions: 62.6" x 31.9" x 46.2"
Product weight: 253 lbs
Weight capacity: 320 lbs
Material: Polyurethane
Power Source: Wall plugged
Installation: Yes
Warranty: 3 years parts and labor

BK-750

Mach 9

Shipping is FREE on all orders over $100.00

( This includes FREE shipping on all saunas, massage chairs, hot tubs,swim spas and fitness products)

(Free Shipping-Mailbox or curbside delivery)

Alaska, Hawaii,Yukon, Nothern Terrortories and remote areas

Addtional fees may apply on these orders

White Glove they bring the item inside and set up in any desired location.

FREE SHIPPING on All Sales over $100( Canada)

USA- 18$ Admin FEE

Saunas- White Glove does not include any Electrical work ( if needed)

Hot Tubs/ Swim Spas

FREE Shipping includes front yard drop off. White Glove, customer is responsible for ensuring no structure or obstacle is in the way( Fences bushes or other debris)

Demo units may take longer to ship out as an inspection is needed and approval prior to shipping.

Shipping policy can change at anytime due to third party companies shipping. Our standard shipping times are 7-20 days however this can change at anytime.  We cannot guarantee shipments to be on time due to Relaxacare using third party companies to ship ( Canada post, Fedex, UPS etc) 

Pre Order- This means longer than normal wait times- Customer agrees to this when making a pre order purchase with us- Most likely longer than 7-20 days.

When a customer makes a purchase with Relaxacare they agree to the terms and conditions of each order. Our terms and condition link is at the bottom of our page.

Pre Order Definition-

Pre order purchase is defined by time. We cannot guarentee our website delivery time of 7-20 days. The customer understands longer than normal wait times on orders that say- Pre Order-

Back Ordered Definition

Unspecfic time frame of when the item arrives. The customer understands this could be very long wait times to receive their item

Open Box-Demo unit

These items are slightly used, they could come with a slight blemish or scuff. All items come with a 72 point inspection and have 1 year warranty.

Returns+ Cancellation

Please call to verify if your order is approved for returns. Click the link Below to see our return page section

Refund policy – Relaxacare

Cancelled items

Any Order over $1000 is subject to a 10% and up to 30% cancellation fee after 24 hours of making a purchase with us. Purchaser agrees to potential shipping delays etc.

If there is any questions regarding these terms and conditions, please email us at Relaxacare.Info@gmail.com

OVERVIEW

This website is operated by Relaxacare. Throughout the site, the terms “we”, “us” and “our” refer to Relaxacare. Relaxacare offers this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

By visiting our site and/ or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content. This includes conditions with demo units- Items that are not new in the box do vary and conditions can change at anytime. 

Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.

Any new features or tools which are added to the current store shall also be subject to the Terms of Service. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your Services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (not including credit card information), may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce, duplicate, copy, sell, resell or exploit any portion of the Service, use of the Service, or access to the Service or any contact on the website through which the service is provided, without express written permission by us.
The headings used in this agreement are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 3 - ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We are not responsible if information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.
This site may contain certain historical information. Historical information, necessarily, is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we have no obligation to update any information on our site. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.
We shall not be liable to you or to any third-party for any modification, price change, suspension or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Certain products or services may be available exclusively online through the website. These products or services may have limited quantities and are subject to return or exchange only according to our Return Policy.
We have made every effort to display as accurately as possible the colors and images of our products that appear at the store. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right, but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or services that we offer. All descriptions of products or product pricing are subject to change at anytime without notice, at the sole discretion of us. We reserve the right to discontinue any product at any time. Any offer for any product or service made on this site is void where prohibited.
We do not warrant that the quality of any products, services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.

You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

For more detail, please review our Returns Policy.

SECTION 7 - OPTIONAL TOOLS

We may provide you with access to third-party tools over which we neither monitor nor have any control nor input.
You acknowledge and agree that we provide access to such tools ”as is” and “as available” without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.
Any use by you of optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).
We may also, in the future, offer new services and/or features through the website (including, the release of new tools and resources). Such new features and/or services shall also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Certain content, products and services available via our Service may include materials from third-parties.
Third-party links on this site may direct you to third-party websites that are not affiliated with us. We are not responsible for examining or evaluating the content or accuracy and we do not warrant and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, or services of third-parties.
We are not liable for any harm or damages related to the purchase or use of goods, services, resources, content, or any other transactions made in connection with any third-party websites. Please review carefully the third-party's policies and practices and make sure you understand them before you engage in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third-party.

SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS

If, at our request, you send certain specific submissions (for example contest entries) or without a request from us you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion are unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.

SECTION 10 - PERSONAL INFORMATION

Your submission of personal information through the store is governed by our Privacy Policy. To view our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, product shipping charges, transit times and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).
We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website, should be taken to indicate that all information in the Service or on any related website has been modified or updated.

SECTION 12 - PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free.
We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.
You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the service is at your sole risk. The service and all products and services delivered to you through the service are (except as expressly stated by us) provided 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.
In no case shall Relaxacare, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless Relaxacare and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

SECTION 15 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 16 - TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.
These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.
If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).

SECTION 17 - ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.
These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us and govern your use of the Service, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written, between you and us (including, but not limited to, any prior versions of the Terms of Service).
Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 18 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time at this page.
We reserve the right, at our sole discretion, to update, change or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes. Chargebacks against Relaxacare could result in legal action. To prevent legal action from occurring its important to contact us regarding your dispute or concern. Chargeback against Relaxacare for Fraud, breaking contract or negligent behavior could result in legal action.  This would include damages, Time and other legal fees fighting the charge. At no point can the customer revise the contract after the purchase is made. Every purchase agrees to our terms and conditions and understands these legal ramifications if they decide to pursue a chargeback against us. If they request a change it is important for the customer to call in however Relaxacare has the right to refuse changing any agreement after the fact. When purchasing at Relaxacare you have entered into an agreement. This agreement you agree to the terms and conditions of Relaxacare. This includes  a Minimum 10% and up to 30% cancelation fee, re stocking fee or other fees caused by our customer that is noted in our return section. 

Section 20- Referral Program/ Pay Outs

Each referral to be paid out after 30 days and up to 90 days. In the event there is a return the referral fee owed would be cancelled. Relaxacare holds the rights to hold back or cancel this program at anytime. Gift cards will be issued to the user however can be revoked if specific discount codes are used to make a purchase.  For example if your friend refers and comes to our site and receives a discount code for a specific item, Relaxacare reserves the rights to cancel this referred gift card. Relaxacare. All referrals must have an existing order with us over $250.  Referrals must email us at Relaxacare@gmail.com with their existing order and their friends or family order for this to be completed. At anytime this program can change on price pay outs and hold the rights to change program terms and conditions. Each referral customer and person agrees to these terms and conditions when making a purchase with us. This referral program does not work on special discount code programs. If you feel you are unaware what is a specific discount code program, do not hesitate to contact us for approvals. 

SECTION 21 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at relaxacare@gmail.com.

Contact Us

President -Jason Perricone 

Business Telephone (Call or text) 416 660 6711

(Customer Service) TOLL FREE- 877 456 5766

Email Relaxacare.Info@gmail.com

Website www.relaxacare.ca

4280 HARVESTER RD UNIT 9

BURLINGTON, ON L7L 5Z5

Canada

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